Pogo - EA Games: This is the worst so- called customer service i...
A Pogo - EA Games customer review by GetHuman user ~Jmccr1 from November 19th, 2017
Background on ~Jmccr1's case
GetHuman: ~Jmccr1 - can you tell our other Pogo - EA Games customers when your case took place?
~Jmccr1: Yes I can. It was late at night, on November 11th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~Jmccr1 a list of common Pogo - EA Games problems)
~Jmccr1: "Banned Account" was why I was trying to contact.
~Jmccr1's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jmccr1: This is the worst so- called customer service in the world. No matter how you reach them, if you reach them, they state you have called or contacted the wrong department. I was hung up on, transferred, referred to multiple other support areas and have yet to actually receive any report. Total time wasted - more than an hour. **** you ea
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~Jmccr1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jmccr1: I'd give them a one out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~Jmccr1: For that I would say two out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~Jmccr1: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jmccr1 taken from his Pogo - EA Games customer service problem that occurred on November 11th, 2017.