Pogo - EA Games: Was put on hold and no one ever picked up. I p...
A Pogo - EA Games customer review by GetHuman user ~gelotus from November 15th, 2017
Background on ~gelotus's case
GetHuman: ~gelotus - can you tell our other Pogo - EA Games customers when your case took place?
~gelotus: Yes I can. It was evening, on November 7th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~gelotus a list of common Pogo - EA Games problems)
~gelotus: "Returns" was why I was trying to contact.
~gelotus's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~gelotus: Was put on hold and no one ever picked up. I pay **.** each year and can not get help when I need it. What kind of service is this? All I ask is to have a user friendly "chat live" option available and easy to find. I did not get credit for a **** badge I completed and it gave me a check mark but the badge is not in color. It is Clue Secrets and Spies "stake out".
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~gelotus: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~gelotus: I'd give them a three out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~gelotus: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~gelotus: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~gelotus taken from his Pogo - EA Games customer service problem that occurred on November 7th, 2017.