Pogo - EA Games: With all the millions upon millions of dollars...
A Pogo - EA Games customer review by GetHuman user GetHuman-274733 from November 19th, 2017
Background on GetHuman-274733's case
GetHuman: GetHuman-274733 - can you tell our other Pogo - EA Games customers when your case took place?
GetHuman-274733: Yup. It was late at night, on November 15th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-274733 a list of common Pogo - EA Games problems)
GetHuman-274733: "Track order" was why I was trying to contact.
GetHuman-274733's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-274733: With all the millions upon millions of dollars pogo makes off its customers*members every month, they have more than enough money to provide great phone and email support. Why don't they? I put one minute response because the automated phone reply was less than that, telling me my account could not be verified.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
GetHuman-274733: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-274733: I'd give them a four out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
GetHuman-274733: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
GetHuman-274733: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-274733 taken from his Pogo - EA Games customer service problem that occurred on November 15th, 2017.