Pogo - EA Games: after i had to jump through all of the hoops fo...
A Pogo - EA Games customer review by GetHuman user ~Indy from November 5th, 2017
Background on ~Indy's case
GetHuman: ~Indy - can you tell our other Pogo - EA Games customers when your case took place?
~Indy: Yeah. It was evening, on October 28th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows ~Indy a list of common Pogo - EA Games problems)
~Indy: "Returns" was why I was trying to contact.
~Indy's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Indy: after i had to jump through all of the hoops for them to realize that my computer wasn't the one with the problem, they were able to give me an answer on how to solve my problem after about an hour of trying various things.
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
~Indy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Indy: I'd give them a four out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
~Indy: For that I would say three out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
~Indy: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Indy taken from his Pogo - EA Games customer service problem that occurred on October 28th, 2017.