Pogo - EA Games: long wait, about ** mins to speak to someone...
A Pogo - EA Games customer review by GetHuman user GetHuman-116559 from November 14th, 2017
Background on GetHuman-116559's case
GetHuman: GetHuman-116559 - can you tell our other Pogo - EA Games customers when your case took place?
GetHuman-116559: Yes. It was afternoon, on November 12th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-116559 a list of common Pogo - EA Games problems)
GetHuman-116559: "Change order" was why I was trying to contact.
GetHuman-116559's review of Pogo - EA Games customer service
GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-116559: long wait, about ** mins to speak to someone, the first coulbe of garbled choices, either * or * is for Origin, They resolved my issue from * years of charges, it was slow but they were courteous and helpful. About * mins b* they answered a message said the estimated wait time was ** mins. I was on the phone with my bank by the time they did pick up, but we did finally get it resolved. **-**-**
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
GetHuman-116559: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-116559: I'd give them a two out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
GetHuman-116559: For that I would say three out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
GetHuman-116559: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-116559 taken from his Pogo - EA Games customer service problem that occurred on November 12th, 2017.