Pogo - EA Games: well, just forget it...I will not renew...find...

A Pogo - EA Games customer review by GetHuman user GetHuman-20647 from November 16th, 2017

Background on GetHuman-20647's case

GetHuman: GetHuman-20647 - can you tell our other Pogo - EA Games customers when your case took place?
GetHuman-20647: Yeah. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Pogo - EA Games, and if so, how?
GetHuman-20647: I used a help page I found on the GetHuman Pogo - EA Games customer service contact info page: Contact Pogo - EA Games Customer Service
GetHuman: And which of these common Pogo - EA Games customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-20647 a list of common Pogo - EA Games problems)
GetHuman-20647: "Returns" was why I was trying to contact.

GetHuman-20647's review of Pogo - EA Games customer service

GetHuman: So how would you sum up your experience for GetHuman's Pogo - EA Games customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-20647: well, just forget it...I will not renew...find me some other online games. I held till I fell asleep. More than two min is a no no. I put them on speaker phone. My mac is os **.** wil not accept the new java needed to play games on POGO. So, I will give up POGO. When I woke up I still heard "elevator music on hold".My computer is two years old, sad that that is outdated? No one ever answered...
GetHuman: Let's quantify your experience contacting Pogo - EA Games. On a scale of 1 to 5, how easy is it go get help on a Pogo - EA Games problem?
GetHuman-20647: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-20647: I'd give them a one out of five on communication.
GetHuman: And what about Pogo - EA Games's ability to quickly and effectively address your problem?
GetHuman-20647: For that I would say one out of five.
GetHuman: And finally- any advice for other Pogo - EA Games customers?
GetHuman-20647: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pogo - EA Games to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-20647 taken from his Pogo - EA Games customer service problem that occurred on November 10th, 2017.

Pogo - EA Games

1.42 of 5 stars | 166 reviews

GetHuman-20647's Pogo - EA Games Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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