Pokemon GO: My daughter ground all my pokemon I to candy on...
Background on GetHuman-davidkiv's case
GetHuman: GetHuman-davidkiv - can you tell our other Pokemon GO customers when your case took place?
GetHuman-davidkiv: Yup. It was middle of the night, on December 7th.
GetHuman: Did you reach out to Pokemon GO, and if so, how?
GetHuman: And which of these common Pokemon GO customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-davidkiv a list of common Pokemon GO problems)
GetHuman-davidkiv: "Hacked Account" was why I was trying to contact.
GetHuman-davidkiv's review of Pokemon GO customer service
GetHuman: So how would you sum up your experience for GetHuman's Pokemon GO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-davidkiv: My daughter ground all my pokemon I to candy on me & no it shows I have ** but I really only have **.
GetHuman: Let's quantify your experience contacting Pokemon GO. On a scale of 1 to 5, how easy is it go get help on a Pokemon GO problem?
GetHuman-davidkiv: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-davidkiv: I'd give them a five out of five on communication.
GetHuman: And what about Pokemon GO's ability to quickly and effectively address your problem?
GetHuman-davidkiv: For that I would say five out of five.
GetHuman: And finally- any advice for other Pokemon GO customers?
GetHuman-davidkiv: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Pokemon GO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-davidkiv taken from his Pokemon GO customer service problem that occurred on December 7th, 2017.
Pokemon GO
3.80 of 5 stars | 29 reviews
GetHuman-davidkiv's Pokemon GO Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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