Pontiac: Well I tried to find out about some info on a c...
A Pontiac customer review by GetHuman user GetHuman-345814 from November 23rd, 2017
Background on GetHuman-345814's case
GetHuman: GetHuman-345814 - can you tell our other Pontiac customers when your case took place?
GetHuman-345814: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Pontiac, and if so, how?
GetHuman: And which of these common Pontiac customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-345814 a list of common Pontiac problems)
GetHuman-345814: "Returns" was why I was trying to call.
GetHuman-345814's review of Pontiac customer service
GetHuman: So how would you sum up your experience for GetHuman's Pontiac customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-345814: Well I tried to find out about some info on a car I purchased and the standards that I tries reaching we're not met
GetHuman: Let's quantify your experience contacting Pontiac. On a scale of 1 to 5, how easy is it go get help on a Pontiac problem?
GetHuman-345814: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-345814: I'd give them a five out of five on communication.
GetHuman: And what about Pontiac's ability to quickly and effectively address your problem?
GetHuman-345814: For that I would say five out of five.
GetHuman: And finally- any advice for other Pontiac customers?
GetHuman-345814: Call them early in the day or late. Don't forget any personal or account information you might need for Pontiac to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-345814 taken from his Pontiac customer service problem that occurred on November 15th, 2017.
Pontiac
5.00 of 5 stars | 6 reviews
GetHuman-345814's Pontiac Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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