Pooldawg.com: I ordered a new pool cue with *nd day shipping...
A Pooldawg.com customer review by GetHuman user GetHuman-177505 from November 12th, 2017
Background on GetHuman-177505's case
GetHuman: GetHuman-177505 - can you tell our other Pooldawg.com customers when your case took place?
GetHuman-177505: Yes I can. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Pooldawg.com, and if so, how?
GetHuman: And which of these common Pooldawg.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-177505 a list of common Pooldawg.com problems)
GetHuman-177505: "Returns" was why I was trying to call.
GetHuman-177505's review of Pooldawg.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Pooldawg.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-177505: I ordered a new pool cue with *nd day shipping, and the product I received was damaged. They were prompt to answer my questions, unfortunately they made a decision to ship the replacement UPS ground even though the mistake was on their part. The product arrived a week later than I needed. Since it was their mistake, they should have shipped the replacement ASAP, but didn't.
GetHuman: Let's quantify your experience contacting Pooldawg.com. On a scale of 1 to 5, how easy is it go get help on a Pooldawg.com problem?
GetHuman-177505: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-177505: I'd give them a two out of five on communication.
GetHuman: And what about Pooldawg.com's ability to quickly and effectively address your problem?
GetHuman-177505: For that I would say one out of five.
GetHuman: And finally- any advice for other Pooldawg.com customers?
GetHuman-177505: Call them early in the day or late. Don't forget any personal or account information you might need for Pooldawg.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-177505 taken from his Pooldawg.com customer service problem that occurred on November 7th, 2017.
Pooldawg.com
3.00 of 5 stars | 1 reviews
GetHuman-177505's Pooldawg.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Pooldawg.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Pooldawg.com in any way.