Popular Science Magazine: I was cut off * times. She could not tell me w...
A Popular Science Magazine customer review by GetHuman user GetHuman-377436 from November 27th, 2017
Background on GetHuman-377436's case
GetHuman: GetHuman-377436 - can you tell our other Popular Science Magazine customers when your case took place?
GetHuman-377436: Sure. It was afternoon, on November 21st.
GetHuman: Did you reach out to Popular Science Magazine, and if so, how?
GetHuman: And which of these common Popular Science Magazine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-377436 a list of common Popular Science Magazine problems)
GetHuman-377436: "None of those really matches why I wanted to call Popular Science Magazine that day." was why I was trying to call.
GetHuman-377436's review of Popular Science Magazine customer service
GetHuman: So how would you sum up your experience for GetHuman's Popular Science Magazine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-377436: I was cut off * times. She could not tell me why I didn't receive my last subscriptions. So I 'll wait and see if my magazine comes for June.
GetHuman: Let's quantify your experience contacting Popular Science Magazine. On a scale of 1 to 5, how easy is it go get help on a Popular Science Magazine problem?
GetHuman-377436: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-377436: I'd give them a two out of five on communication.
GetHuman: And what about Popular Science Magazine's ability to quickly and effectively address your problem?
GetHuman-377436: For that I would say three out of five.
GetHuman: And finally- any advice for other Popular Science Magazine customers?
GetHuman-377436: Call them early in the day or late. Don't forget any personal or account information you might need for Popular Science Magazine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-377436 taken from his Popular Science Magazine customer service problem that occurred on November 21st, 2017.