Port Authority Trans-Hudson (PATH): The telephone number was busy at first but I re...

A Port Authority Trans-Hudson (PATH) customer review by GetHuman user GetHuman-170631 from November 16th, 2017

Background on GetHuman-170631's case

GetHuman: GetHuman-170631 - can you tell our other Port Authority Trans-Hudson (PATH) customers when your case took place?
GetHuman-170631: Sure. It was middle of the night, on November 11th.
GetHuman: Did you reach out to Port Authority Trans-Hudson (PATH), and if so, how?
GetHuman-170631: I used the 800-234-7284 number I found for on the GetHuman Port Authority Trans-Hudson (PATH) customer phone number page I was on: Port Authority Trans-Hudson (PATH) Customer Service Phone Number
GetHuman: And which of these common Port Authority Trans-Hudson (PATH) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-170631 a list of common Port Authority Trans-Hudson (PATH) problems)
GetHuman-170631: "Insurance claim" was why I was trying to call.

GetHuman-170631's review of Port Authority Trans-Hudson (PATH) customer service

GetHuman: So how would you sum up your experience for GetHuman's Port Authority Trans-Hudson (PATH) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-170631: The telephone number was busy at first but I reached a human voice after the third try and she was able to help me find the information I needed.*thanks
GetHuman: Let's quantify your experience contacting Port Authority Trans-Hudson (PATH). On a scale of 1 to 5, how easy is it go get help on a Port Authority Trans-Hudson (PATH) problem?
GetHuman-170631: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-170631: I'd give them a three out of five on communication.
GetHuman: And what about Port Authority Trans-Hudson (PATH)'s ability to quickly and effectively address your problem?
GetHuman-170631: For that I would say two out of five.
GetHuman: And finally- any advice for other Port Authority Trans-Hudson (PATH) customers?
GetHuman-170631: Call them early in the day or late. Don't forget any personal or account information you might need for Port Authority Trans-Hudson (PATH) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-170631 taken from his Port Authority Trans-Hudson (PATH) customer service problem that occurred on November 11th, 2017.

Port Authority Trans-Hudson (PATH)

4.00 of 5 stars | 1 reviews

GetHuman-170631's Port Authority Trans-Hudson (PATH) Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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