PoshMark: I haven't heard a reply or received my order yet

A PoshMark customer review by GetHuman user GetHuman55146 from December 8th, 2017

Background on GetHuman55146's case

GetHuman: GetHuman55146 - can you tell our other PoshMark customers when your case took place?
GetHuman55146: Yeah. It was middle of the night, on November 29th.
GetHuman: Did you reach out to PoshMark, and if so, how?
GetHuman55146: I used a email I found on the GetHuman PoshMark customer service contact info page: Contact PoshMark Customer Service
GetHuman: And which of these common PoshMark customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman55146 a list of common PoshMark problems)
GetHuman55146: "Return an Order" was why I was trying to contact.

GetHuman55146's review of PoshMark customer service

GetHuman: So how would you sum up your experience for GetHuman's PoshMark customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman55146: I haven't heard a reply or received my order yet
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman55146: I want to know when or if my orders will be sent.
GetHuman: Let's quantify your experience contacting PoshMark. On a scale of 1 to 5, how easy is it go get help on a PoshMark problem?
GetHuman55146: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman55146: I'd give them a five out of five on communication.
GetHuman: And what about PoshMark's ability to quickly and effectively address your problem?
GetHuman55146: For that I would say five out of five.
GetHuman: And finally- any advice for other PoshMark customers?
GetHuman55146: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for PoshMark to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman55146 taken from his PoshMark customer service problem that occurred on November 29th, 2017.

PoshMark

7.50 of 5 stars | 33 reviews

GetHuman55146's PoshMark Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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