Post Cereals: Very nice representative took my info and said...
A Post Cereals customer review by GetHuman user ~Wayne's World from November 18th, 2017
Background on ~Wayne's World's case
GetHuman: ~Wayne's World - can you tell our other Post Cereals customers when your case took place?
~Wayne's World: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Post Cereals, and if so, how?
GetHuman: And which of these common Post Cereals customer issues best describes the reason you wanted to talk to them?
(Shows ~Wayne's World a list of common Post Cereals problems)
~Wayne's World: "Product information" was why I was trying to call.
~Wayne's World's review of Post Cereals customer service
GetHuman: So how would you sum up your experience for GetHuman's Post Cereals customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Wayne's World: Very nice representative took my info and said she would send me a coupon to replace the product at no charge. She said they were grateful I had told them.
GetHuman: Let's quantify your experience contacting Post Cereals. On a scale of 1 to 5, how easy is it go get help on a Post Cereals problem?
~Wayne's World: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Wayne's World: I'd give them a two out of five on communication.
GetHuman: And what about Post Cereals's ability to quickly and effectively address your problem?
~Wayne's World: For that I would say one out of five.
GetHuman: And finally- any advice for other Post Cereals customers?
~Wayne's World: Call them early in the day or late. Don't forget any personal or account information you might need for Post Cereals to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Wayne's World taken from his Post Cereals customer service problem that occurred on November 9th, 2017.
Post Cereals
3.00 of 5 stars | 4 reviews
~Wayne's World's Post Cereals Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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