PrePayd Wireless: lost my cell phone Robert a manager in jersy ES...
A PrePayd Wireless customer review by GetHuman user GetHuman-135681 from November 25th, 2017
Background on GetHuman-135681's case
GetHuman: GetHuman-135681 - can you tell our other PrePayd Wireless customers when your case took place?
GetHuman-135681: Sure. It was afternoon, on November 22nd.
GetHuman: Did you reach out to PrePayd Wireless, and if so, how?
GetHuman: And which of these common PrePayd Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-135681 a list of common PrePayd Wireless problems)
GetHuman-135681: "None of those really matches why I wanted to call PrePayd Wireless that day." was why I was trying to call.
GetHuman-135681's review of PrePayd Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's PrePayd Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-135681: lost my cell phone Robert a manager in jersy EST talked to me an hr yesterday on ******* and promised to call me back at *:** last night pm on **** he did not do so. said he would call this am when he came in at *:**am he did not call today ****. It is now **:**pm and I have been on hold ** minutes with rep Elas in new jersy who has tried for last ** mins to get me a supervisor. Verizon ***** and due to my celebrity staus around the USA and world I am calling the assoc. press and releasing a statement to millions of my fans of ** yrs asking them to no longer do business with Verizon and will put my name and picture underit. You asked for it now your stock is going to ****. Give it ** days max.
GetHuman: Let's quantify your experience contacting PrePayd Wireless. On a scale of 1 to 5, how easy is it go get help on a PrePayd Wireless problem?
GetHuman-135681: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-135681: I'd give them a five out of five on communication.
GetHuman: And what about PrePayd Wireless's ability to quickly and effectively address your problem?
GetHuman-135681: For that I would say four out of five.
GetHuman: And finally- any advice for other PrePayd Wireless customers?
GetHuman-135681: Call them early in the day or late. Don't forget any personal or account information you might need for PrePayd Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-135681 taken from his PrePayd Wireless customer service problem that occurred on November 22nd, 2017.