PreSonus Audio Electronics, Inc.: There was no service or response!*They have a p...
A PreSonus Audio Electronics, Inc. customer review by GetHuman user ~Gunadoo from November 25th, 2017
Background on ~Gunadoo's case
GetHuman: ~Gunadoo - can you tell our other PreSonus Audio Electronics, Inc. customers when your case took place?
~Gunadoo: Yes I can. It was morning, on November 19th.
GetHuman: Did you reach out to PreSonus Audio Electronics, Inc., and if so, how?
GetHuman: And which of these common PreSonus Audio Electronics, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Gunadoo a list of common PreSonus Audio Electronics, Inc. problems)
~Gunadoo: "Repairs" was why I was trying to call.
~Gunadoo's review of PreSonus Audio Electronics, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's PreSonus Audio Electronics, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gunadoo: There was no service or response!*They have a pre recorded message, that tells you that you've been on hold for ** minutes, an you can't be on hold any longer.*NO ****! You can't make this stuff up!
GetHuman: Let's quantify your experience contacting PreSonus Audio Electronics, Inc.. On a scale of 1 to 5, how easy is it go get help on a PreSonus Audio Electronics, Inc. problem?
~Gunadoo: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gunadoo: I'd give them a three out of five on communication.
GetHuman: And what about PreSonus Audio Electronics, Inc.'s ability to quickly and effectively address your problem?
~Gunadoo: For that I would say four out of five.
GetHuman: And finally- any advice for other PreSonus Audio Electronics, Inc. customers?
~Gunadoo: Call them early in the day or late. Don't forget any personal or account information you might need for PreSonus Audio Electronics, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gunadoo taken from his PreSonus Audio Electronics, Inc. customer service problem that occurred on November 19th, 2017.
PreSonus Audio Electronics, Inc.
1.00 of 5 stars | 4 reviews
~Gunadoo's PreSonus Audio Electronics, Inc. Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like PreSonus Audio Electronics, Inc., sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with PreSonus Audio Electronics, Inc. in any way.