Premier Bankcard Inc.: I DO NOT WANT A COMPUTER!!!! SOMEONE HAVE THE D...
A Premier Bankcard Inc. customer review by GetHuman user ~BAGLADIE from November 18th, 2017
Background on ~BAGLADIE's case
GetHuman: ~BAGLADIE - can you tell our other Premier Bankcard Inc. customers when your case took place?
~BAGLADIE: Yeah. It was morning, on November 16th.
GetHuman: Did you reach out to Premier Bankcard Inc., and if so, how?
GetHuman: And which of these common Premier Bankcard Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~BAGLADIE a list of common Premier Bankcard Inc. problems)
~BAGLADIE: "Setup an account" was why I was trying to call.
~BAGLADIE's review of Premier Bankcard Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Premier Bankcard Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~BAGLADIE: I DO NOT WANT A COMPUTER!!!! SOMEONE HAVE THE DECENCY TO ANSWER THE PHONE....I WANT TO CANCEL THIS CARD!!CANNOT BELIEVE YOU PEOPLE ARE CHARGING $** ANNUAL FEE...YA KIDDING??? FAR TOO MANY CARDS OUT THERE TO PLAY THIS STUPID GAME...AND FOR YOU NOT TO GIVE CUSTOMER SERVICE IS RIDICULOUS!!!!
GetHuman: Let's quantify your experience contacting Premier Bankcard Inc.. On a scale of 1 to 5, how easy is it go get help on a Premier Bankcard Inc. problem?
~BAGLADIE: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~BAGLADIE: I'd give them a two out of five on communication.
GetHuman: And what about Premier Bankcard Inc.'s ability to quickly and effectively address your problem?
~BAGLADIE: For that I would say three out of five.
GetHuman: And finally- any advice for other Premier Bankcard Inc. customers?
~BAGLADIE: Call them early in the day or late. Don't forget any personal or account information you might need for Premier Bankcard Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~BAGLADIE taken from his Premier Bankcard Inc. customer service problem that occurred on November 16th, 2017.
Premier Bankcard Inc.
2.50 of 5 stars | 2 reviews
~BAGLADIE's Premier Bankcard Inc. Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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