PricePoint.com: THIS SITE IS GARBAGE. THEY HAVE ext. *** listd...
A PricePoint.com customer review by GetHuman user GetHuman-355628 from November 8th, 2017
Background on GetHuman-355628's case
GetHuman: GetHuman-355628 - can you tell our other PricePoint.com customers when your case took place?
GetHuman-355628: Yup. It was middle of the night, on November 7th.
GetHuman: Did you reach out to PricePoint.com, and if so, how?
GetHuman: And which of these common PricePoint.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-355628 a list of common PricePoint.com problems)
GetHuman-355628: "Warranty claim" was why I was trying to contact.
GetHuman-355628's review of PricePoint.com customer service
GetHuman: So how would you sum up your experience for GetHuman's PricePoint.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-355628: THIS SITE IS GARBAGE. THEY HAVE ext. *** listd on another area of their site. I pressed "*" to stay on hold and was hung up on.
GetHuman: Let's quantify your experience contacting PricePoint.com. On a scale of 1 to 5, how easy is it go get help on a PricePoint.com problem?
GetHuman-355628: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-355628: I'd give them a one out of five on communication.
GetHuman: And what about PricePoint.com's ability to quickly and effectively address your problem?
GetHuman-355628: For that I would say two out of five.
GetHuman: And finally- any advice for other PricePoint.com customers?
GetHuman-355628: Call them early in the day or late. Don't forget any personal or account information you might need for PricePoint.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-355628 taken from his PricePoint.com customer service problem that occurred on November 7th, 2017.
PricePoint.com
1.00 of 5 stars | 18 reviews
GetHuman-355628's PricePoint.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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