Priceline: CALL WAS TO CONFIRM A RESERVATION. The Rep.a Fe...

A Priceline customer review by GetHuman user ~labmd from November 28th, 2017

Background on ~labmd's case

GetHuman: ~labmd - can you tell our other Priceline customers when your case took place?
~labmd: Yeah. It was late at night, on November 24th.
GetHuman: Did you reach out to Priceline, and if so, how?
~labmd: I used the 800-259-2091 number I found for on the GetHuman Priceline customer phone number page I was on: Priceline Customer Service Phone Number
GetHuman: And which of these common Priceline customer issues best describes the reason you wanted to talk to them?
Shows ~labmd a list of common Priceline problems
~labmd: "Insurance claim" was why I was trying to call.

~labmd's review of Priceline customer service

GetHuman: So how would you sum up your experience for GetHuman's Priceline customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~labmd: CALL WAS TO CONFIRM A RESERVATION. The Rep.a Female was very efficient and navigated the problem in a pleasant and knowledgable way.
GetHuman: Let's quantify your experience contacting Priceline. On a scale of 1 to 5, how easy is it go get help on a Priceline problem?
~labmd: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~labmd: I'd give them a one out of five on communication.
GetHuman: And what about Priceline's ability to quickly and effectively address your problem?
~labmd: For that I would say five out of five.
GetHuman: And finally- any advice for other Priceline customers?
~labmd: Call them early in the day or late. Don't forget any personal or account information you might need for Priceline to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~labmd taken from his Priceline customer service problem that occurred on November 24th, 2017.

Priceline

2.19 of 5 stars | 382 reviews
Priceline ReviewsPriceline's Phone NumberAll Priceline contact infoGeneral Priceline customer service info
~labmd's Priceline Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
2 out of 5 stars
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