This company Printerpix * Treasured Photos by S...
A Printerpix customer review by GetHuman user ~tropicalphanso from November 25th, 2017
Background on ~tropicalphanso's case
GetHuman: ~tropicalphanso - can you tell our other Printerpix customers when your case took place?
~tropicalphanso: Sure. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Printerpix, and if so, how?
GetHuman: And which of these common Printerpix customer issues best describes the reason you wanted to talk to them?
(Shows ~tropicalphanso a list of common Printerpix problems)
~tropicalphanso: "Warranty claim" was why I was trying to contact.
~tropicalphanso's review of Printerpix customer service
GetHuman: So how would you sum up your experience for GetHuman's Printerpix customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~tropicalphanso: This company Printerpix * Treasured Photos by Syncoms is awful! Avoid them like a plaque.**They ship substandard products worthy of a trash heap.*The Framed canvas are cheap and not built strong nor safe at all.**Instead of interlocking wood frames, they have been stapling the frames together*in such a way they easily come apart at the slightest jolt. The cheap course canvas therefore*cannot stretch properly over them!**In the midst of the Holiday rush they ran out of materials such as calendar coils, proper shipping boxes sized for their substandard products and shipped them out! ******* MISMANAGEMENT - BAD PLANNING**The employs are disrespected and mistreated like slave dogs! by the company owner Mohamad Daya**I have NEVER seen a company with such a employee HIGH TURNOVER!**I avoid Walmart because of their whole corporate policy and the way they mistreat their employees*and I would avoid this company Printerpix * Treasured Photos by Syncoms for the same reason.**Its the absolute wor
GetHuman: Let's quantify your experience contacting Printerpix. On a scale of 1 to 5, how easy is it go get help on a Printerpix problem?
~tropicalphanso: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~tropicalphanso: I'd give them a one out of five on communication.
GetHuman: And what about Printerpix's ability to quickly and effectively address your problem?
~tropicalphanso: For that I would say one out of five.
GetHuman: And finally- any advice for other Printerpix customers?
~tropicalphanso: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Printerpix to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~tropicalphanso taken from his Printerpix customer service problem that occurred on November 22nd, 2017.