ProFlowers: Would not suggest to any one I recieved welted...

A ProFlowers customer review by GetHuman user ~Tricia Renee from November 3rd, 2017

Background on ~Tricia Renee's case

GetHuman: ~Tricia Renee - can you tell our other ProFlowers customers when your case took place?
~Tricia Renee: Sure. It was afternoon, on October 27th.
GetHuman: Did you reach out to ProFlowers, and if so, how?
~Tricia Renee: I used the 800-580-2913 number I found for on the GetHuman ProFlowers customer phone number page I was on: ProFlowers Customer Service Phone Number
GetHuman: And which of these common ProFlowers customer issues best describes the reason you wanted to talk to them?
(Shows ~Tricia Renee a list of common ProFlowers problems)
~Tricia Renee: "Returns" was why I was trying to call.

~Tricia Renee's review of ProFlowers customer service

GetHuman: So how would you sum up your experience for GetHuman's ProFlowers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Tricia Renee: Would not suggest to any one I recieved welted flowers inside of a bag with no water and delivered in a box with a vase rolling free.
GetHuman: Let's quantify your experience contacting ProFlowers. On a scale of 1 to 5, how easy is it go get help on a ProFlowers problem?
~Tricia Renee: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Tricia Renee: I'd give them a five out of five on communication.
GetHuman: And what about ProFlowers's ability to quickly and effectively address your problem?
~Tricia Renee: For that I would say five out of five.
GetHuman: And finally- any advice for other ProFlowers customers?
~Tricia Renee: Call them early in the day or late. Don't forget any personal or account information you might need for ProFlowers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Tricia Renee taken from his ProFlowers customer service problem that occurred on October 27th, 2017.

ProFlowers

5.00 of 5 stars | 6 reviews

~Tricia Renee's ProFlowers Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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