Procter & Gamble - General Support: Until a HUMAN answered I was treated to a recor...
A Procter & Gamble - General Support customer review by GetHuman user ~PROsumer from November 23rd, 2017
Background on ~PROsumer's case
GetHuman: ~PROsumer - can you tell our other Procter & Gamble - General Support customers when your case took place?
~PROsumer: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Procter & Gamble - General Support, and if so, how?
GetHuman: And which of these common Procter & Gamble - General Support customer issues best describes the reason you wanted to talk to them?
(Shows ~PROsumer a list of common Procter & Gamble - General Support problems)
~PROsumer: "None of those really matches why I wanted to call Procter & Gamble - General Support that day." was why I was trying to call.
~PROsumer's review of Procter & Gamble - General Support customer service
GetHuman: So how would you sum up your experience for GetHuman's Procter & Gamble - General Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~PROsumer: Until a HUMAN answered I was treated to a recorded advertisement for Gain detergent. for apx *mins. I was calling about a Dawn (kitchen) product. That * is only for laundry products and the HUMAN couldn't (or wouldn't?) get me a * to that department. NOT helpful at all.
GetHuman: Let's quantify your experience contacting Procter & Gamble - General Support. On a scale of 1 to 5, how easy is it go get help on a Procter & Gamble - General Support problem?
~PROsumer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~PROsumer: I'd give them a five out of five on communication.
GetHuman: And what about Procter & Gamble - General Support's ability to quickly and effectively address your problem?
~PROsumer: For that I would say five out of five.
GetHuman: And finally- any advice for other Procter & Gamble - General Support customers?
~PROsumer: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Procter & Gamble - General Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~PROsumer taken from his Procter & Gamble - General Support customer service problem that occurred on November 17th, 2017.
Procter & Gamble - General Support
5.00 of 5 stars | 7 reviews
~PROsumer's Procter & Gamble - General Support Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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