Prometric: I want to know, How to check and take my GED re...
A Prometric customer review by GetHuman user ~Ausana from November 15th, 2017
Background on ~Ausana 's case
GetHuman: ~Ausana - can you tell our other Prometric customers when your case took place?
~Ausana : Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Prometric, and if so, how?
GetHuman: And which of these common Prometric customer issues best describes the reason you wanted to talk to them?
(Shows ~Ausana a list of common Prometric problems)
~Ausana : "Get Certification" was why I was trying to call.
~Ausana 's review of Prometric customer service
GetHuman: So how would you sum up your experience for GetHuman's Prometric customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ausana : I want to know, How to check and take my GED results?.Until now I have not********been receiving my examination result yet.This examination result is very important for my application ****to continue my studies. I hope to know what happen on my GED results , Why I and my friends who test on November **** ****can't get GED results yet.****Therefore , I********would********like to take my ****examination result. I have been try to send my information to *********@***.com but don't have any answer from this e-mail. Please help or tell me how can I take my results?
GetHuman: Let's quantify your experience contacting Prometric. On a scale of 1 to 5, how easy is it go get help on a Prometric problem?
~Ausana : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ausana : I'd give them a five out of five on communication.
GetHuman: And what about Prometric's ability to quickly and effectively address your problem?
~Ausana : For that I would say four out of five.
GetHuman: And finally- any advice for other Prometric customers?
~Ausana : Call them early in the day or late. Don't forget any personal or account information you might need for Prometric to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ausana taken from his Prometric customer service problem that occurred on November 8th, 2017.