Promgirl.com: I returned my dress that didn't fit on Wednesda...

Background on GetHuman-cmardern's case

GetHuman: GetHuman-cmardern - can you tell our other Promgirl.com customers when your case took place?
GetHuman-cmardern: Yeah. It was morning, on December 1st.
GetHuman: Did you reach out to Promgirl.com, and if so, how?
GetHuman-cmardern: I used the 888-843-7766 number I found for on the GetHuman Promgirl.com customer phone number page I was on: Promgirl.com Customer Service Phone Number
GetHuman: And which of these common Promgirl.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-cmardern a list of common Promgirl.com problems)
GetHuman-cmardern: "Warranty claim" was why I was trying to call.

GetHuman-cmardern's review of Promgirl.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Promgirl.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-cmardern: I returned my dress that didn't fit on Wednesday and I haven't heard anything back about it.
GetHuman: Let's quantify your experience contacting Promgirl.com. On a scale of 1 to 5, how easy is it go get help on a Promgirl.com problem?
GetHuman-cmardern: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-cmardern: I'd give them a one out of five on communication.
GetHuman: And what about Promgirl.com's ability to quickly and effectively address your problem?
GetHuman-cmardern: For that I would say one out of five.
GetHuman: And finally- any advice for other Promgirl.com customers?
GetHuman-cmardern: Call them early in the day or late. Don't forget any personal or account information you might need for Promgirl.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-cmardern taken from his Promgirl.com customer service problem that occurred on December 1st, 2017.

Promgirl.com

1.00 of 5 stars | 90 reviews

GetHuman-cmardern's Promgirl.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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