Prudential - Life Insurance: I would like my agents to write your Senior Fin...
A Prudential - Life Insurance customer review by GetHuman user ~Milan Stastny from November 20th, 2017
Background on ~Milan Stastny's case
GetHuman: ~Milan Stastny - can you tell our other Prudential - Life Insurance customers when your case took place?
~Milan Stastny: Sure. It was afternoon, on November 17th.
GetHuman: Did you reach out to Prudential - Life Insurance, and if so, how?
GetHuman: And which of these common Prudential - Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Milan Stastny a list of common Prudential - Life Insurance problems)
~Milan Stastny: "Question" was why I was trying to call.
~Milan Stastny's review of Prudential - Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Prudential - Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Milan Stastny: I would like my agents to write your Senior Final Expense Product. Please have someone call me ***-***-**** that has product knowledge and agent payout rates. I wasted over ** mins on the phone being transferred from one dept to another. How hard is it to find the agent support dept or contracting? Milan Stastny, National Training Director, American Financial Associates. Thank you
GetHuman: Let's quantify your experience contacting Prudential - Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Prudential - Life Insurance problem?
~Milan Stastny: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Milan Stastny: I'd give them a four out of five on communication.
GetHuman: And what about Prudential - Life Insurance's ability to quickly and effectively address your problem?
~Milan Stastny: For that I would say three out of five.
GetHuman: And finally- any advice for other Prudential - Life Insurance customers?
~Milan Stastny: Call them early in the day or late. Don't forget any personal or account information you might need for Prudential - Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Milan Stastny taken from his Prudential - Life Insurance customer service problem that occurred on November 17th, 2017.
Prudential - Life Insurance
4.00 of 5 stars | 12 reviews
~Milan Stastny's Prudential - Life Insurance Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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