Publisher's Clearing House: Helen was nice but that did not help me receive...
A Publisher's Clearing House customer review by GetHuman user ~Gloria Smith from November 25th, 2017
Background on ~Gloria Smith's case
GetHuman: ~Gloria Smith - can you tell our other Publisher's Clearing House customers when your case took place?
~Gloria Smith: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Gloria Smith a list of common Publisher's Clearing House problems)
~Gloria Smith: "Account Access" was why I was trying to call.
~Gloria Smith's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gloria Smith: Helen was nice but that did not help me receive my order to give to my daughter for Christmas. Wanted to see her face light up Christmas morning. the order was reordered and stated I would receive it in *-* weeks. Better late than never. Take Care and Merry Chritmas from a disappointed mom.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Gloria Smith: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gloria Smith: I'd give them a five out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Gloria Smith: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Gloria Smith: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gloria Smith taken from his Publisher's Clearing House customer service problem that occurred on November 19th, 2017.