Publisher's Clearing House: Pressing "*" at each prompt does not work! I wa...
A Publisher's Clearing House customer review by GetHuman user ~Dog Lover from November 9th, 2017
Background on ~Dog Lover's case
GetHuman: ~Dog Lover - can you tell our other Publisher's Clearing House customers when your case took place?
~Dog Lover: Yes. It was evening, on November 1st.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Dog Lover a list of common Publisher's Clearing House problems)
~Dog Lover: "Cancel Account" was why I was trying to call.
~Dog Lover's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dog Lover: Pressing "*" at each prompt does not work! I was told the place was closed and to call back during "regular business hours" when this * was supposed to be manned ****!
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Dog Lover: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dog Lover: I'd give them a five out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Dog Lover: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Dog Lover: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dog Lover taken from his Publisher's Clearing House customer service problem that occurred on November 1st, 2017.