Publisher's Clearing House: Spoke with Donna at PCH she was very polite and...
A Publisher's Clearing House customer review by GetHuman user ~Ken Goad from November 23rd, 2017
Background on ~Ken Goad's case
GetHuman: ~Ken Goad - can you tell our other Publisher's Clearing House customers when your case took place?
~Ken Goad: Yeah. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Publisher's Clearing House, and if so, how?
GetHuman: And which of these common Publisher's Clearing House customer issues best describes the reason you wanted to talk to them?
(Shows ~Ken Goad a list of common Publisher's Clearing House problems)
~Ken Goad: "Refund a Charge" was why I was trying to call.
~Ken Goad's review of Publisher's Clearing House customer service
GetHuman: So how would you sum up your experience for GetHuman's Publisher's Clearing House customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ken Goad: Spoke with Donna at PCH she was very polite and helpful took the information about the scam call I received, and will share with law enforcement.
GetHuman: Let's quantify your experience contacting Publisher's Clearing House. On a scale of 1 to 5, how easy is it go get help on a Publisher's Clearing House problem?
~Ken Goad: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ken Goad: I'd give them a four out of five on communication.
GetHuman: And what about Publisher's Clearing House's ability to quickly and effectively address your problem?
~Ken Goad: For that I would say five out of five.
GetHuman: And finally- any advice for other Publisher's Clearing House customers?
~Ken Goad: Call them early in the day or late. Don't forget any personal or account information you might need for Publisher's Clearing House to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ken Goad taken from his Publisher's Clearing House customer service problem that occurred on November 16th, 2017.