Puerto Rico Secretary of State: A switchboard operator responded but the extens...

A Puerto Rico Secretary of State customer review by GetHuman user ~Bernie from November 22nd, 2017

Background on ~Bernie's case

GetHuman: ~Bernie - can you tell our other Puerto Rico Secretary of State customers when your case took place?
~Bernie: Sure. It was morning, on November 14th.
GetHuman: Did you reach out to Puerto Rico Secretary of State, and if so, how?
~Bernie: I used the 787-722-2121 number I found for on the GetHuman Puerto Rico Secretary of State customer phone number page I was on: Puerto Rico Secretary of State Customer Service Phone Number
GetHuman: And which of these common Puerto Rico Secretary of State customer issues best describes the reason you wanted to talk to them?
(Shows ~Bernie a list of common Puerto Rico Secretary of State problems)
~Bernie: "None of those really matches why I wanted to call Puerto Rico Secretary of State that day." was why I was trying to call.

~Bernie's review of Puerto Rico Secretary of State customer service

GetHuman: So how would you sum up your experience for GetHuman's Puerto Rico Secretary of State customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bernie: A switchboard operator responded but the extension transferred never picked up the phone. Horrible service!!!
GetHuman: Let's quantify your experience contacting Puerto Rico Secretary of State. On a scale of 1 to 5, how easy is it go get help on a Puerto Rico Secretary of State problem?
~Bernie: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bernie: I'd give them a three out of five on communication.
GetHuman: And what about Puerto Rico Secretary of State's ability to quickly and effectively address your problem?
~Bernie: For that I would say five out of five.
GetHuman: And finally- any advice for other Puerto Rico Secretary of State customers?
~Bernie: Call them early in the day or late. Don't forget any personal or account information you might need for Puerto Rico Secretary of State to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bernie taken from his Puerto Rico Secretary of State customer service problem that occurred on November 14th, 2017.

Puerto Rico Secretary of State

3.33 of 5 stars | 3 reviews

~Bernie's Puerto Rico Secretary of State Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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