Puritan.com: I recieved my order for two items B*** and Omeg...
A Puritan.com customer review by GetHuman user ~Harlan Mac Dowell from November 17th, 2017
Background on ~Harlan Mac Dowell's case
GetHuman: ~Harlan Mac Dowell - can you tell our other Puritan.com customers when your case took place?
~Harlan Mac Dowell: Yup. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Puritan.com, and if so, how?
GetHuman: And which of these common Puritan.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Harlan Mac Dowell a list of common Puritan.com problems)
~Harlan Mac Dowell: "Complaint" was why I was trying to call.
~Harlan Mac Dowell's review of Puritan.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Puritan.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Harlan Mac Dowell: I recieved my order for two items B*** and Omega ***. The pacage had all the B*** but none of the Omega ***. So I just received *** of my order but charged for the whole order. Either you should sent the material that I ordered or not charge me for it all.
GetHuman: Let's quantify your experience contacting Puritan.com. On a scale of 1 to 5, how easy is it go get help on a Puritan.com problem?
~Harlan Mac Dowell: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Harlan Mac Dowell: I'd give them a five out of five on communication.
GetHuman: And what about Puritan.com's ability to quickly and effectively address your problem?
~Harlan Mac Dowell: For that I would say one out of five.
GetHuman: And finally- any advice for other Puritan.com customers?
~Harlan Mac Dowell: Call them early in the day or late. Don't forget any personal or account information you might need for Puritan.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Harlan Mac Dowell taken from his Puritan.com customer service problem that occurred on November 9th, 2017.
Puritan.com
1.75 of 5 stars | 3 reviews
~Harlan Mac Dowell's Puritan.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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