Purplus Software: I have been trying to get help since...
A Purplus Software customer review by GetHuman user ~avarbailey from November 13th, 2017
Background on ~avarbailey's case
GetHuman: ~avarbailey - can you tell our other Purplus Software customers when your case took place?
~avarbailey: Yeah. It was late at night, on November 4th.
GetHuman: Did you reach out to Purplus Software, and if so, how?
GetHuman: And which of these common Purplus Software customer issues best describes the reason you wanted to talk to them?
(Shows ~avarbailey a list of common Purplus Software problems)
~avarbailey: "Cancel order" was why I was trying to contact.
~avarbailey's review of Purplus Software customer service
GetHuman: So how would you sum up your experience for GetHuman's Purplus Software customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~avarbailey: I have been trying to get help since ********. Need to speak with a live operator. Recovering from brain surgery and do I need to speak with a live person today before **:** am. I will be unavailable after **:** am until **:** am
GetHuman: Let's quantify your experience contacting Purplus Software. On a scale of 1 to 5, how easy is it go get help on a Purplus Software problem?
~avarbailey: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~avarbailey: I'd give them a three out of five on communication.
GetHuman: And what about Purplus Software's ability to quickly and effectively address your problem?
~avarbailey: For that I would say one out of five.
GetHuman: And finally- any advice for other Purplus Software customers?
~avarbailey: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Purplus Software to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~avarbailey taken from his Purplus Software customer service problem that occurred on November 4th, 2017.
Purplus Software
1.00 of 5 stars | 1 reviews
~avarbailey's Purplus Software Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Purplus Software, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Purplus Software in any way.