Puzzlewarehouse.com: I placed an order on Wed, paid **% extra for Fe...
A Puzzlewarehouse.com customer review by GetHuman user ~Dean from November 10th, 2017
Background on ~Dean's case
GetHuman: ~Dean - can you tell our other Puzzlewarehouse.com customers when your case took place?
~Dean: Yes. It was middle of the night, on November 1st.
GetHuman: Did you reach out to Puzzlewarehouse.com, and if so, how?
GetHuman: And which of these common Puzzlewarehouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Dean a list of common Puzzlewarehouse.com problems)
~Dean: "Warranty claim" was why I was trying to call.
~Dean's review of Puzzlewarehouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Puzzlewarehouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dean: I placed an order on Wed, paid **% extra for FedEx * day. Birthday gift arrives Mon afternoon. Customer service could care less, not interested in delay, basically TDB!
GetHuman: Let's quantify your experience contacting Puzzlewarehouse.com. On a scale of 1 to 5, how easy is it go get help on a Puzzlewarehouse.com problem?
~Dean: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dean: I'd give them a one out of five on communication.
GetHuman: And what about Puzzlewarehouse.com's ability to quickly and effectively address your problem?
~Dean: For that I would say four out of five.
GetHuman: And finally- any advice for other Puzzlewarehouse.com customers?
~Dean: Call them early in the day or late. Don't forget any personal or account information you might need for Puzzlewarehouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dean taken from his Puzzlewarehouse.com customer service problem that occurred on November 1st, 2017.
Puzzlewarehouse.com
1.00 of 5 stars | 1 reviews
~Dean's Puzzlewarehouse.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Puzzlewarehouse.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Puzzlewarehouse.com in any way.