Puzzlezoo.com: It was a recording and I didn't even get to tal...
A Puzzlezoo.com customer review by GetHuman user ~Beverly Shabansky from November 14th, 2017
Background on ~Beverly Shabansky's case
GetHuman: ~Beverly Shabansky - can you tell our other Puzzlezoo.com customers when your case took place?
~Beverly Shabansky: Yes. It was middle of the night, on November 7th.
GetHuman: Did you reach out to Puzzlezoo.com, and if so, how?
GetHuman: And which of these common Puzzlezoo.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Beverly Shabansky a list of common Puzzlezoo.com problems)
~Beverly Shabansky: "Track order" was why I was trying to call.
~Beverly Shabansky's review of Puzzlezoo.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Puzzlezoo.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Beverly Shabansky: It was a recording and I didn't even get to talk to a person. They just said to leave my name, phone number, order number (which is not on the paper that was emailed to us after ordering product. and they would get back to us. This is the *nd time I have ordered this game and had no problem last time.
GetHuman: Let's quantify your experience contacting Puzzlezoo.com. On a scale of 1 to 5, how easy is it go get help on a Puzzlezoo.com problem?
~Beverly Shabansky: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Beverly Shabansky: I'd give them a four out of five on communication.
GetHuman: And what about Puzzlezoo.com's ability to quickly and effectively address your problem?
~Beverly Shabansky: For that I would say three out of five.
GetHuman: And finally- any advice for other Puzzlezoo.com customers?
~Beverly Shabansky: Call them early in the day or late. Don't forget any personal or account information you might need for Puzzlezoo.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Beverly Shabansky taken from his Puzzlezoo.com customer service problem that occurred on November 7th, 2017.
Puzzlezoo.com
2.00 of 5 stars | 1 reviews
~Beverly Shabansky's Puzzlezoo.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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