Q Link Wireless: Well I just called the number and they tried to...
Background on GetHuman67997's case
GetHuman: GetHuman67997 - can you tell our other Q Link Wireless customers when your case took place?
GetHuman67997: Yes. It was evening, on November 29th.
GetHuman: Did you reach out to Q Link Wireless, and if so, how?
GetHuman: And which of these common Q Link Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman67997 a list of common Q Link Wireless problems)
GetHuman67997: "SIM Card Transfer" was why I was trying to call.
GetHuman67997's review of Q Link Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Q Link Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman67997: Well I just called the number and they tried to charge me for the government phone replacement so I just hang up the phone
GetHuman: Let's quantify your experience contacting Q Link Wireless. On a scale of 1 to 5, how easy is it go get help on a Q Link Wireless problem?
GetHuman67997: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman67997: I'd give them a five out of five on communication.
GetHuman: And what about Q Link Wireless's ability to quickly and effectively address your problem?
GetHuman67997: For that I would say five out of five.
GetHuman: And finally- any advice for other Q Link Wireless customers?
GetHuman67997: Call them early in the day or late. Don't forget any personal or account information you might need for Q Link Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman67997 taken from his Q Link Wireless customer service problem that occurred on November 29th, 2017.