StandUp Wireless: my phone is broken can i get a frre replacement phone
A StandUp Wireless customer review by GetHuman user GetHuman-mcqueenj from December 10th, 2017
Background on GetHuman-mcqueenj's case
GetHuman: GetHuman-mcqueenj - can you tell our other StandUp Wireless customers when your case took place?
GetHuman-mcqueenj: Yes I can. It was late at night, on December 4th.
GetHuman: Did you reach out to StandUp Wireless, and if so, how?
GetHuman: And which of these common StandUp Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-mcqueenj a list of common StandUp Wireless problems)
GetHuman-mcqueenj: "Lost or Stolen Phone" was why I was trying to call.
GetHuman-mcqueenj's review of StandUp Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's StandUp Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-mcqueenj: my phone is broken can i get a frre replacement phone
GetHuman: Can you tell the rest of us a bit more from what happened on 12/04/17?
GetHuman-mcqueenj: it wont come on at all and I didn't no anything for this to happen can I get a free replacement phone
GetHuman: Let's quantify your experience contacting StandUp Wireless. On a scale of 1 to 5, how easy is it go get help on a StandUp Wireless problem?
GetHuman-mcqueenj: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-mcqueenj: I'd give them a five out of five on communication.
GetHuman: And what about StandUp Wireless's ability to quickly and effectively address your problem?
GetHuman-mcqueenj: For that I would say five out of five.
GetHuman: And finally- any advice for other StandUp Wireless customers?
GetHuman-mcqueenj: Call them early in the day or late. Don't forget any personal or account information you might need for StandUp Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-mcqueenj taken from his StandUp Wireless customer service problem that occurred on December 4th, 2017.