Q Link Wireless: they have an account in my name but i never applied,
A Q Link Wireless customer review by GetHuman user GetHuman53501 from December 8th, 2017
Background on GetHuman53501's case
GetHuman: GetHuman53501 - can you tell our other Q Link Wireless customers when your case took place?
GetHuman53501: Yes. It was afternoon, on December 1st.
GetHuman: Did you reach out to Q Link Wireless, and if so, how?
GetHuman: And which of these common Q Link Wireless customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman53501 a list of common Q Link Wireless problems)
GetHuman53501: "Cancel Account" was why I was trying to call.
GetHuman53501's review of Q Link Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's Q Link Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman53501: they have an account in my name but i never applied,
GetHuman: Can you tell the rest of us a bit more from what happened on 12/01/17?
GetHuman53501: i applied to Q link and never heard anything then i called lifeline and they told me i already have an account, phone and phone number with them and i have had it for months? then i try to contact Qlink but they have no live operator option with there **** and only automated responses from email
GetHuman: Let's quantify your experience contacting Q Link Wireless. On a scale of 1 to 5, how easy is it go get help on a Q Link Wireless problem?
GetHuman53501: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman53501: I'd give them a four out of five on communication.
GetHuman: And what about Q Link Wireless's ability to quickly and effectively address your problem?
GetHuman53501: For that I would say three out of five.
GetHuman: And finally- any advice for other Q Link Wireless customers?
GetHuman53501: Call them early in the day or late. Don't forget any personal or account information you might need for Q Link Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman53501 taken from his Q Link Wireless customer service problem that occurred on December 1st, 2017.