Queens County DMV: I called to find out what happened to my renewe...

A Queens County DMV customer review by GetHuman user ~RedScarlett5000 from November 22nd, 2017

Background on ~RedScarlett5000's case

GetHuman: ~RedScarlett5000 - can you tell our other Queens County DMV customers when your case took place?
~RedScarlett5000: Yes I can. It was afternoon, on November 19th.
GetHuman: Did you reach out to Queens County DMV, and if so, how?
~RedScarlett5000: I used the 718-966-6155 number I found for on the GetHuman Queens County DMV customer phone number page I was on: Queens County DMV Customer Service Phone Number
GetHuman: And which of these common Queens County DMV customer issues best describes the reason you wanted to talk to them?
(Shows ~RedScarlett5000 a list of common Queens County DMV problems)
~RedScarlett5000: "Local services" was why I was trying to call.

~RedScarlett5000's review of Queens County DMV customer service

GetHuman: So how would you sum up your experience for GetHuman's Queens County DMV customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~RedScarlett5000: I called to find out what happened to my renewed license which was sent out *** days ago. They reissued and mailed out another, the customer service rep was very helpful! But I waited ** minutes to get a live human for a transaction that took *min and **sec.... Wow!
GetHuman: Let's quantify your experience contacting Queens County DMV. On a scale of 1 to 5, how easy is it go get help on a Queens County DMV problem?
~RedScarlett5000: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~RedScarlett5000: I'd give them a five out of five on communication.
GetHuman: And what about Queens County DMV's ability to quickly and effectively address your problem?
~RedScarlett5000: For that I would say five out of five.
GetHuman: And finally- any advice for other Queens County DMV customers?
~RedScarlett5000: Call them early in the day or late. Don't forget any personal or account information you might need for Queens County DMV to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~RedScarlett5000 taken from his Queens County DMV customer service problem that occurred on November 19th, 2017.

Queens County DMV

4.67 of 5 stars | 2 reviews

~RedScarlett5000's Queens County DMV Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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