Quest Diagnostics - NY, NJ: My MD had sent over an order for blood work ove...

A Quest Diagnostics - NY, NJ customer review by GetHuman user ~jerseypeach46 from November 18th, 2017

Background on ~jerseypeach46's case

GetHuman: ~jerseypeach46 - can you tell our other Quest Diagnostics - NY, NJ customers when your case took place?
~jerseypeach46: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Quest Diagnostics - NY, NJ, and if so, how?
~jerseypeach46: I used the 866-697-8378 number I found for on the GetHuman Quest Diagnostics - NY, NJ customer phone number page I was on: Quest Diagnostics - NY, NJ Customer Service Phone Number
GetHuman: And which of these common Quest Diagnostics - NY, NJ customer issues best describes the reason you wanted to talk to them?
(Shows ~jerseypeach46 a list of common Quest Diagnostics - NY, NJ problems)
~jerseypeach46: "Billing" was why I was trying to call.

~jerseypeach46's review of Quest Diagnostics - NY, NJ customer service

GetHuman: So how would you sum up your experience for GetHuman's Quest Diagnostics - NY, NJ customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jerseypeach46: My MD had sent over an order for blood work over a week ago. They had no record of it.Apparently, this is par for them as well as LabCorp.
GetHuman: Let's quantify your experience contacting Quest Diagnostics - NY, NJ. On a scale of 1 to 5, how easy is it go get help on a Quest Diagnostics - NY, NJ problem?
~jerseypeach46: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jerseypeach46: I'd give them a five out of five on communication.
GetHuman: And what about Quest Diagnostics - NY, NJ's ability to quickly and effectively address your problem?
~jerseypeach46: For that I would say five out of five.
GetHuman: And finally- any advice for other Quest Diagnostics - NY, NJ customers?
~jerseypeach46: Call them early in the day or late. Don't forget any personal or account information you might need for Quest Diagnostics - NY, NJ to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jerseypeach46 taken from his Quest Diagnostics - NY, NJ customer service problem that occurred on November 16th, 2017.

Quest Diagnostics - NY, NJ

3.00 of 5 stars | 13 reviews

~jerseypeach46's Quest Diagnostics - NY, NJ Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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