Quiznos: Awful. Made the complete wrong sub and didn't...

A Quiznos customer review by GetHuman user ~pissedoffinCO from November 5th, 2017

Background on ~pissedoffinCO's case

GetHuman: ~pissedoffinCO - can you tell our other Quiznos customers when your case took place?
~pissedoffinCO: Yeah. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Quiznos, and if so, how?
~pissedoffinCO: I used the 866-486-2783 number I found for on the GetHuman Quiznos customer phone number page I was on: Quiznos Customer Service Phone Number
GetHuman: And which of these common Quiznos customer issues best describes the reason you wanted to talk to them?
(Shows ~pissedoffinCO a list of common Quiznos problems)
~pissedoffinCO: "Delivery problem" was why I was trying to call.

~pissedoffinCO's review of Quiznos customer service

GetHuman: So how would you sum up your experience for GetHuman's Quiznos customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissedoffinCO: Awful. Made the complete wrong sub and didn't even offer to make it right. Just said sorry and had me pay for it. And it was this stores grand opening! Never again quiznos, your off my list
GetHuman: Let's quantify your experience contacting Quiznos. On a scale of 1 to 5, how easy is it go get help on a Quiznos problem?
~pissedoffinCO: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissedoffinCO: I'd give them a five out of five on communication.
GetHuman: And what about Quiznos's ability to quickly and effectively address your problem?
~pissedoffinCO: For that I would say one out of five.
GetHuman: And finally- any advice for other Quiznos customers?
~pissedoffinCO: Call them early in the day or late. Don't forget any personal or account information you might need for Quiznos to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissedoffinCO taken from his Quiznos customer service problem that occurred on November 4th, 2017.


2.00 of 5 stars | 89 reviews

~pissedoffinCO's Quiznos Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars

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