RBS Mastercard (UK): Went through all the options to be told after...
A RBS Mastercard (UK) customer review by GetHuman user GetHuman-144051 from November 11th, 2017
Background on GetHuman-144051's case
GetHuman: GetHuman-144051 - can you tell our other RBS Mastercard (UK) customers when your case took place?
GetHuman-144051: Sure. It was afternoon, on November 1st.
GetHuman: Did you reach out to RBS Mastercard (UK), and if so, how?
GetHuman: And which of these common RBS Mastercard (UK) customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-144051 a list of common RBS Mastercard (UK) problems)
GetHuman-144051: "Complaint" was why I was trying to call.
GetHuman-144051's review of RBS Mastercard (UK) customer service
GetHuman: So how would you sum up your experience for GetHuman's RBS Mastercard (UK) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-144051: Went through all the options to be told after * minutes trhat the Retauil Disputes Dept was closed - not good enough!!
GetHuman: Let's quantify your experience contacting RBS Mastercard (UK). On a scale of 1 to 5, how easy is it go get help on a RBS Mastercard (UK) problem?
GetHuman-144051: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-144051: I'd give them a two out of five on communication.
GetHuman: And what about RBS Mastercard (UK)'s ability to quickly and effectively address your problem?
GetHuman-144051: For that I would say one out of five.
GetHuman: And finally- any advice for other RBS Mastercard (UK) customers?
GetHuman-144051: Call them early in the day or late. Don't forget any personal or account information you might need for RBS Mastercard (UK) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-144051 taken from his RBS Mastercard (UK) customer service problem that occurred on November 1st, 2017.
RBS Mastercard (UK)
1.00 of 5 stars | 1 reviews
GetHuman-144051's RBS Mastercard (UK) Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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