RCI Cruise & Resort Vacations: This time I went to account information*billing...
A RCI Cruise & Resort Vacations customer review by GetHuman user ~John In SEPA from November 18th, 2017
Background on ~John In SEPA's case
GetHuman: ~John In SEPA - can you tell our other RCI Cruise & Resort Vacations customers when your case took place?
~John In SEPA: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to RCI Cruise & Resort Vacations, and if so, how?
GetHuman: And which of these common RCI Cruise & Resort Vacations customer issues best describes the reason you wanted to talk to them?
(Shows ~John In SEPA a list of common RCI Cruise & Resort Vacations problems)
~John In SEPA: "Complaint" was why I was trying to call.
~John In SEPA's review of RCI Cruise & Resort Vacations customer service
GetHuman: So how would you sum up your experience for GetHuman's RCI Cruise & Resort Vacations customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~John In SEPA: This time I went to account information*billing questions. They gave me the account status and were able to connect me to a customer service rep much quicker than I was able to on previous attempts.
GetHuman: Let's quantify your experience contacting RCI Cruise & Resort Vacations. On a scale of 1 to 5, how easy is it go get help on a RCI Cruise & Resort Vacations problem?
~John In SEPA: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~John In SEPA: I'd give them a three out of five on communication.
GetHuman: And what about RCI Cruise & Resort Vacations's ability to quickly and effectively address your problem?
~John In SEPA: For that I would say five out of five.
GetHuman: And finally- any advice for other RCI Cruise & Resort Vacations customers?
~John In SEPA: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for RCI Cruise & Resort Vacations to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~John In SEPA taken from his RCI Cruise & Resort Vacations customer service problem that occurred on November 9th, 2017.
RCI Cruise & Resort Vacations
5.00 of 5 stars | 1 reviews
~John In SEPA's RCI Cruise & Resort Vacations Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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