RCN (VA DC MD): The first person I spoke to said that she neede...
A RCN (VA DC MD) customer review by GetHuman user ~ARat from November 27th, 2017
Background on ~ARat's case
GetHuman: ~ARat - can you tell our other RCN (VA DC MD) customers when your case took place?
~ARat: Sure. It was evening, on November 24th.
GetHuman: Did you reach out to RCN (VA DC MD), and if so, how?
GetHuman: And which of these common RCN (VA DC MD) customer issues best describes the reason you wanted to talk to them?
(Shows ~ARat a list of common RCN (VA DC MD) problems)
~ARat: "None of those really matches why I wanted to call RCN (VA DC MD) that day." was why I was trying to call.
~ARat's review of RCN (VA DC MD) customer service
GetHuman: So how would you sum up your experience for GetHuman's RCN (VA DC MD) customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ARat: The first person I spoke to said that she needed to transfer me to the business department. This led to another phone tree, wherein I selected my option and it hung up on me.
GetHuman: Let's quantify your experience contacting RCN (VA DC MD). On a scale of 1 to 5, how easy is it go get help on a RCN (VA DC MD) problem?
~ARat: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ARat: I'd give them a two out of five on communication.
GetHuman: And what about RCN (VA DC MD)'s ability to quickly and effectively address your problem?
~ARat: For that I would say three out of five.
GetHuman: And finally- any advice for other RCN (VA DC MD) customers?
~ARat: Call them early in the day or late. Don't forget any personal or account information you might need for RCN (VA DC MD) to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ARat taken from his RCN (VA DC MD) customer service problem that occurred on November 24th, 2017.
RCN (VA DC MD)
1.00 of 5 stars | 7 reviews
~ARat's RCN (VA DC MD) Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like RCN (VA DC MD), sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with RCN (VA DC MD) in any way.