RESOLVE Partners LLC: The worst to deal with and customer service rep...
A RESOLVE Partners LLC customer review by GetHuman user ~newyork92 from November 11th, 2017
Background on ~newyork92's case
GetHuman: ~newyork92 - can you tell our other RESOLVE Partners LLC customers when your case took place?
~newyork92: Yup. It was afternoon, on November 7th.
GetHuman: Did you reach out to RESOLVE Partners LLC, and if so, how?
GetHuman: And which of these common RESOLVE Partners LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~newyork92 a list of common RESOLVE Partners LLC problems)
~newyork92: "Overcharge/Strange charge" was why I was trying to call.
~newyork92's review of RESOLVE Partners LLC customer service
GetHuman: So how would you sum up your experience for GetHuman's RESOLVE Partners LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~newyork92: The worst to deal with and customer service reps are just rude. They try to make you feel like the bad guy when you are not the one. However u are trying to do them a favor.
GetHuman: Let's quantify your experience contacting RESOLVE Partners LLC. On a scale of 1 to 5, how easy is it go get help on a RESOLVE Partners LLC problem?
~newyork92: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~newyork92: I'd give them a two out of five on communication.
GetHuman: And what about RESOLVE Partners LLC's ability to quickly and effectively address your problem?
~newyork92: For that I would say one out of five.
GetHuman: And finally- any advice for other RESOLVE Partners LLC customers?
~newyork92: Call them early in the day or late. Don't forget any personal or account information you might need for RESOLVE Partners LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~newyork92 taken from his RESOLVE Partners LLC customer service problem that occurred on November 7th, 2017.
RESOLVE Partners LLC
3.25 of 5 stars | 2 reviews
~newyork92's RESOLVE Partners LLC Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
3 out of 5 stars
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