RMP Powertrain: service *****, we bought a engine and they were...
A RMP Powertrain customer review by GetHuman user ~industrial engineering from November 26th, 2017
Background on ~industrial engineering's case
GetHuman: ~industrial engineering - can you tell our other RMP Powertrain customers when your case took place?
~industrial engineering: Yup. It was middle of the night, on November 17th.
GetHuman: Did you reach out to RMP Powertrain, and if so, how?
GetHuman: And which of these common RMP Powertrain customer issues best describes the reason you wanted to talk to them?
(Shows ~industrial engineering a list of common RMP Powertrain problems)
~industrial engineering: "Complaint" was why I was trying to call.
~industrial engineering's review of RMP Powertrain customer service
GetHuman: So how would you sum up your experience for GetHuman's RMP Powertrain customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~industrial engineering: service *****, we bought a engine and they were so ice, but when came to a warranty or concern, nothing,and this should be a concern, when we aked I the engines were made in the us, that is when the service rep became upset and evasive
GetHuman: Let's quantify your experience contacting RMP Powertrain. On a scale of 1 to 5, how easy is it go get help on a RMP Powertrain problem?
~industrial engineering: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~industrial engineering: I'd give them a one out of five on communication.
GetHuman: And what about RMP Powertrain's ability to quickly and effectively address your problem?
~industrial engineering: For that I would say two out of five.
GetHuman: And finally- any advice for other RMP Powertrain customers?
~industrial engineering: Call them early in the day or late. Don't forget any personal or account information you might need for RMP Powertrain to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~industrial engineering taken from his RMP Powertrain customer service problem that occurred on November 17th, 2017.
RMP Powertrain
1.00 of 5 stars | 3 reviews
~industrial engineering's RMP Powertrain Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars
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