ROBLOX: i tried to but some robuxs but i typed wrong bu...
A ROBLOX customer review by GetHuman user ~kamilll000 from November 21st, 2017
Background on ~kamilll000's case
GetHuman: ~kamilll000 - can you tell our other ROBLOX customers when your case took place?
~kamilll000: Yes I can. It was evening, on November 14th.
GetHuman: Did you reach out to ROBLOX, and if so, how?
GetHuman: And which of these common ROBLOX customer issues best describes the reason you wanted to talk to them?
(Shows ~kamilll000 a list of common ROBLOX problems)
~kamilll000: "Reset Password" was why I was trying to call.
~kamilll000's review of ROBLOX customer service
GetHuman: So how would you sum up your experience for GetHuman's ROBLOX customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~kamilll000: i tried to but some robuxs but i typed wrong but i cant typed it now because it writing Too many credit card failures, if you wish to make a purchase, please contact Customer Support by email at *****@***.com.
GetHuman: Let's quantify your experience contacting ROBLOX. On a scale of 1 to 5, how easy is it go get help on a ROBLOX problem?
~kamilll000: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~kamilll000: I'd give them a three out of five on communication.
GetHuman: And what about ROBLOX's ability to quickly and effectively address your problem?
~kamilll000: For that I would say two out of five.
GetHuman: And finally- any advice for other ROBLOX customers?
~kamilll000: Call them early in the day or late. Don't forget any personal or account information you might need for ROBLOX to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~kamilll000 taken from his ROBLOX customer service problem that occurred on November 14th, 2017.