RVOS: Was on hold recontacting them about why I have...
A RVOS customer review by GetHuman user ~harvddi1 from November 22nd, 2017
Background on ~harvddi1's case
GetHuman: ~harvddi1 - can you tell our other RVOS customers when your case took place?
~harvddi1: Sure. It was middle of the night, on November 13th.
GetHuman: Did you reach out to RVOS, and if so, how?
GetHuman: And which of these common RVOS customer issues best describes the reason you wanted to talk to them?
(Shows ~harvddi1 a list of common RVOS problems)
~harvddi1: "None of those really matches why I wanted to call RVOS that day." was why I was trying to call.
~harvddi1's review of RVOS customer service
GetHuman: So how would you sum up your experience for GetHuman's RVOS customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~harvddi1: Was on hold recontacting them about why I have not received my RCV check for roof repaired. Keep asking for other info . enorder to send it . Still no check.
GetHuman: Let's quantify your experience contacting RVOS. On a scale of 1 to 5, how easy is it go get help on a RVOS problem?
~harvddi1: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~harvddi1: I'd give them a four out of five on communication.
GetHuman: And what about RVOS's ability to quickly and effectively address your problem?
~harvddi1: For that I would say one out of five.
GetHuman: And finally- any advice for other RVOS customers?
~harvddi1: Call them early in the day or late. Don't forget any personal or account information you might need for RVOS to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~harvddi1 taken from his RVOS customer service problem that occurred on November 13th, 2017.
1.00 of 5 stars | 1 reviews
~harvddi1's RVOS Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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