Ragu: Suggesting a great sauce opportunity to make ha...

A Ragu customer review by GetHuman user GetHuman-myscesa from December 1st, 2017

Background on GetHuman-myscesa's case

GetHuman: GetHuman-myscesa - can you tell our other Ragu customers when your case took place?
GetHuman-myscesa: Yes I can. It was middle of the night, on November 24th.
GetHuman: Did you reach out to Ragu, and if so, how?
GetHuman-myscesa: I used the 800-328-7248 number I found for on the GetHuman Ragu customer phone number page I was on: Ragu Customer Service Phone Number
GetHuman: And which of these common Ragu customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-myscesa a list of common Ragu problems)
GetHuman-myscesa: "Product information" was why I was trying to call.

GetHuman-myscesa's review of Ragu customer service

GetHuman: So how would you sum up your experience for GetHuman's Ragu customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-myscesa: Suggesting a great sauce opportunity to make happier ragu customers...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/24/17?
GetHuman-myscesa: I HATE onions!!! And so do my kids and many many of my family members and friends! The worse part of being an onion hater is haing to pick through some of our favorite foods before we can enjoy our meals!! So why not make a delicious ONION-FREE sauce ?! It makes perfect sense! I know onion is great for flavor but there is an alternate way to do this...use onion POWDER!!! Many people say "you cant even taste them" or add this or that. Well...it doent help. If we see it, feel it in our mouths or think about them being injested, it turns us off and ruins our appetite! Ragu is so great and i hope you LISTEN TO US "ONION HATERS" and create a delicious saice we can enjoy before a rival*competitor gets the idea and makes bank first! Thank You for listening I HOPE! -MELISSA CESANEK **********
GetHuman: Let's quantify your experience contacting Ragu. On a scale of 1 to 5, how easy is it go get help on a Ragu problem?
GetHuman-myscesa: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-myscesa: I'd give them a three out of five on communication.
GetHuman: And what about Ragu's ability to quickly and effectively address your problem?
GetHuman-myscesa: For that I would say five out of five.
GetHuman: And finally- any advice for other Ragu customers?
GetHuman-myscesa: Call them early in the day or late. Don't forget any personal or account information you might need for Ragu to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-myscesa taken from his Ragu customer service problem that occurred on November 24th, 2017.


5.00 of 5 stars | 1 reviews

GetHuman-myscesa's Ragu Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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