Raymarine: You should tell the operator you need to speak...
A Raymarine customer review by GetHuman user GetHuman-291677 from November 13th, 2017
Background on GetHuman-291677's case
GetHuman: GetHuman-291677 - can you tell our other Raymarine customers when your case took place?
GetHuman-291677: Yeah. It was afternoon, on November 6th.
GetHuman: Did you reach out to Raymarine, and if so, how?
GetHuman: And which of these common Raymarine customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-291677 a list of common Raymarine problems)
GetHuman-291677: "Technical support" was why I was trying to call.
GetHuman-291677's review of Raymarine customer service
GetHuman: So how would you sum up your experience for GetHuman's Raymarine customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-291677: You should tell the operator you need to speak with someone or they will send you to a voice mail box.
GetHuman: Let's quantify your experience contacting Raymarine. On a scale of 1 to 5, how easy is it go get help on a Raymarine problem?
GetHuman-291677: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-291677: I'd give them a one out of five on communication.
GetHuman: And what about Raymarine's ability to quickly and effectively address your problem?
GetHuman-291677: For that I would say one out of five.
GetHuman: And finally- any advice for other Raymarine customers?
GetHuman-291677: Call them early in the day or late. Don't forget any personal or account information you might need for Raymarine to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-291677 taken from his Raymarine customer service problem that occurred on November 6th, 2017.
Raymarine
1.00 of 5 stars | 5 reviews
GetHuman-291677's Raymarine Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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