Raytheon Company: This was a number for customer questions on Ray...

A Raytheon Company customer review by GetHuman user ~EP from November 28th, 2017

Background on ~EP's case

GetHuman: ~EP - can you tell our other Raytheon Company customers when your case took place?
~EP: Yup. It was middle of the night, on November 20th.
GetHuman: Did you reach out to Raytheon Company, and if so, how?
~EP: I used the 866-729-6271 number I found for on the GetHuman Raytheon Company customer phone number page I was on: Raytheon Company Customer Service Phone Number
GetHuman: And which of these common Raytheon Company customer issues best describes the reason you wanted to talk to them?
(Shows ~EP a list of common Raytheon Company problems)
~EP: "Returns" was why I was trying to call.

~EP's review of Raytheon Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Raytheon Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~EP: This was a number for customer questions on Raytheon products, so naturally got good human attention. While the wrong number, the person did connect me to the Raytheon switchboard, and they directed me from there.
GetHuman: Let's quantify your experience contacting Raytheon Company. On a scale of 1 to 5, how easy is it go get help on a Raytheon Company problem?
~EP: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~EP: I'd give them a five out of five on communication.
GetHuman: And what about Raytheon Company's ability to quickly and effectively address your problem?
~EP: For that I would say three out of five.
GetHuman: And finally- any advice for other Raytheon Company customers?
~EP: Call them early in the day or late. Don't forget any personal or account information you might need for Raytheon Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~EP taken from his Raytheon Company customer service problem that occurred on November 20th, 2017.

Raytheon Company

3.00 of 5 stars | 9 reviews

~EP's Raytheon Company Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars

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