ReachOut Wireless: I have been trying for *weeks to use this so ca...
A ReachOut Wireless customer review by GetHuman user ~Ida Orr from November 16th, 2017
Background on ~Ida Orr's case
GetHuman: ~Ida Orr - can you tell our other ReachOut Wireless customers when your case took place?
~Ida Orr: Yeah. It was late at night, on November 10th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Ida Orr a list of common ReachOut Wireless problems)
~Ida Orr: "Service problem" was why I was trying to call.
~Ida Orr's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Ida Orr: I have been trying for *weeks to use this so called system and I have not been able to get an answer yet.
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Ida Orr: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Ida Orr: I'd give them a one out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Ida Orr: For that I would say three out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Ida Orr: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Ida Orr taken from his ReachOut Wireless customer service problem that occurred on November 10th, 2017.