ReachOut Wireless: I have been trying to get them to release or Po...
A ReachOut Wireless customer review by GetHuman user ~Port Jacked from November 11th, 2017
Background on ~Port Jacked's case
GetHuman: ~Port Jacked - can you tell our other ReachOut Wireless customers when your case took place?
~Port Jacked: Yup. It was evening, on November 6th.
GetHuman: Did you reach out to ReachOut Wireless, and if so, how?
GetHuman: And which of these common ReachOut Wireless customer issues best describes the reason you wanted to talk to them?
(Shows ~Port Jacked a list of common ReachOut Wireless problems)
~Port Jacked: "Setup service" was why I was trying to call.
~Port Jacked's review of ReachOut Wireless customer service
GetHuman: So how would you sum up your experience for GetHuman's ReachOut Wireless customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Port Jacked: I have been trying to get them to release or Port out my phone number for * weeks and counting. I've tried every customer service tech support and chat options. If anyone can advise contact info for a government agency that can resolve this I sure appreciate any info or advice.
GetHuman: Let's quantify your experience contacting ReachOut Wireless. On a scale of 1 to 5, how easy is it go get help on a ReachOut Wireless problem?
~Port Jacked: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Port Jacked: I'd give them a three out of five on communication.
GetHuman: And what about ReachOut Wireless's ability to quickly and effectively address your problem?
~Port Jacked: For that I would say four out of five.
GetHuman: And finally- any advice for other ReachOut Wireless customers?
~Port Jacked: Call them early in the day or late. Don't forget any personal or account information you might need for ReachOut Wireless to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Port Jacked taken from his ReachOut Wireless customer service problem that occurred on November 6th, 2017.